Privacy Policy

We value and respect your privacy and insist on the highest standards for secure transactions and protection of your personal information. Siienoi Privacy Policy ("Privacy Policy") describes the information collected by Siienoi and how we use and protect this information. Our privacy practices are consistent with the Information Technology (Amendment) Act, 2008, and any subsequent amendments as notified, subject to their applicability. This policy is effective from 01/02/2023. Please read the following statement to learn about our information-gathering and dissemination practices.

Scope of Privacy Policy

This Privacy Policy describes the types of personal information collected on the Siienoi website, how we use and protect this information, and with whom we may share it. It also explains the measures we take to protect your information, how you can access, modify, or delete your personal information, and how you can object to its processing or receiving communications about our products and services.

By using the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please do not use or access our site.

Registration

To take advantage of certain features of the site, you must register and create a member account. The online registration form may require you to provide information such as your name, email address, and password. Your password is a critical component of our security system. Therefore, it is your responsibility to protect it. Do not share your password with third parties, and if compromised, change it immediately.

Information We Collect

We may collect personal information voluntarily submitted by users, including business transaction details and information from other lawful sources (as permitted by law). Examples of information we may collect include:

  • Name, email address, and postal address
  • Username and password
  • Phone number and mobile number
  • Photo identity proof
  • Date of birth
  • Demographic information and service history
  • Payment information (e.g., credit card details, credit history and security codes)
  • Communication preferences

How We Use This Information

Personal information collected on this portal will be retained only for business purposes and for the duration deemed necessary at the time of collection. We may use your information for the following purposes:

  • General Use: To register your device for a service, provide a requested service or feature, offer customized content, and make recommendations based on past activities.
  • Advertisements: We may send you updates, newsletters, or communications about products and services if you have consented or if permitted by law.
  • Statistics and Research: We may use information to create user group profiles or anonymized statistics, which we may share publicly or with third parties.
  • Product/Service Improvement: We may use information to enhance existing services and develop new offerings.
  • Publishing Reviews and Comments: Reviews, comments, or content you upload may be published in advertisements or linked on other platforms operated by Siienoi.

Access to Information by Relevant Persons

All personal information must be accurate, complete, and relevant for the business purposes of collection of such information, and necessary only to facilitate those purposes. Your access to and use of this web portal and its contents (the “Portal”) is subject to the terms and conditions of this Privacy Policy, and all applicable laws. By accessing and using this Portal, you (the “User” or “you”) accept and agree to these without any limitation or qualification.

Information Sharing

We may share personal information within Siienoi and externally in the following ways:

  • Third-party service providers – We rely on third-party service providers to perform various services on our behalf. To perform these services, we may need to share personal information with them.
  • Legal action and obligations – We may disclose personal information:

*Where permitted by law, to protect and defend the rights and property of Siienoi (including enforcement of valid agreements).

*When required by law or public authorities.

Information Security

We are committed to securing personal information. Access is restricted to those with a business need. Information is retained for as long as necessary for business or legal requirements.

Sharing Of Personal Information

We may share personal information with our corporate entities and affiliates in accordance with this policy to prevent identity theft, fraud, and other illegal activities, as well as to manage multiple accounts and facilitate joint services. If you object, please refrain from providing information.

We employ third-party entities for services like maintenance, analysis, auditing, marketing, and courier services. These third parties have restricted access to your information solely to perform their tasks and are bound by confidentiality and data privacy laws. They undergo a rigorous data protection compliance check before being approved.

In certain cases, you may consent to sharing information with third parties, such as event co-sponsors. If consent is given, the third party may use your information per their policies.

When using the application, acceptance of the third-party developer user agreement and Siienoi’s privacy policy is required.

We may disclose personal information when legally obligated, or if it’s necessary to respond to legal processes, enforce our policies, address third-party claims, or protect the safety and rights of users or the public.

Security

The security of your personal data is our priority. We implement appropriate physical and technical measures to safeguard the information collected through our Services. However, please be aware that no application, website, internet transmission, computer system, or wireless connection can be entirely secure, despite our efforts to protect your information.

Business Transfer

If Siienoi merges or is acquired, your personal information will be transferred and managed according to this privacy policy.

Transfer of Data to Other Countries

Siienoi and its affiliates will handle personal information under applicable Indian laws. If transferred internationally, the legal protections of the concerned country will apply.

Data Retention

We retain Personal Information or Sensitive Data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with this policy, and as required by law for any extended retention periods.

Updates to the Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices and services. If we modify the policy, we will update the effective date and notify you of any significant changes in how we handle your information by placing a prominent notice on our website or application.

User Rights and Choices

We offer users the option to opt out of non-essential communications, including promotional and marketing messages from us and our partners, once their account is set up. You have control over how your personal data is managed, and we are committed to providing reasonable access and the ability to review and limit the use of your data in compliance with applicable laws.Top of FormBottom of Form

  • Right to Manage Promotional Communications: Opt out of promotions through unsubscribe links or settings options.
  • Right to Access: Request confirmation and a copy of your personal data.
  • Right to Rectification: Request updates or corrections to your personal data.
  • Right to Restrict Processing: Limit our use of your personal data.
  • Right to Object: Object to data processing based on legitimate business interests.
  • Right to Delete: Request deletion of your account or data.
  • Right to Data Portability: Request transfer of your data to another service.

If you wish to exercise any of the rights mentioned above, please submit a request via email to support@siienoi.com. We may need to verify your identity using the email address and phone number associated with your account before proceeding. We do not discriminate against users for exercising their legal rights. Only you or an “Authorized Agent” (a person or entity you have given written permission to act on your behalf) may submit a request. We may deny requests from Authorized Agents if they do not provide proof of authorization.


Your request must contain sufficient information for us to verify your identity and understand the nature of your request. We cannot process or respond to your request unless we confirm your identity or authority and verify that the personal data we maintain relates to you. To do this, we will match the information you provide with what we have on record. If we cannot verify your identity, we will inform you accordingly.

By using our website and providing your information, you consent to the collection and use of your data according to this Privacy Policy, including the sharing of your information as outlined. If you find any information we hold to be incorrect or incomplete, please email us, and we will promptly make the necessary corrections.

Security Measures

We have implemented reasonable physical and technical measures to safeguard your information. However, please note that no website or online transmission is entirely secure.

Monitoring and Compliance

We may digitally monitor the portal and disclose content or communications to comply with legal requirements, operate the portal effectively, or protect the rights of users, partners, and stakeholders. While we do not actively screen or monitor content, we may investigate and remove content deemed infringing, defamatory, illegal, or offensive at our discretion. We reserve the right to terminate or suspend your access without notice for any conduct we believe violates laws or harms others.

We prioritize customer service and may refuse sales if we suspect intent to resell our products. Additionally, we reserve the right to limit the quantity of items purchased by each customer.

Policy Changes

Our privacy policy is subject to change at any time. Please review it periodically for updates.

Contact Us

If you have any queries or suggestions regarding our privacy policies, feel free to email us at support@siienoi.com.